Showing posts from July, 2021

Importance Of Post Purchase Experience For e-Commerce Business

Customer perceptions of your brand are crucial in determining whether or not they will buy from you again. Consumers now have more power in their relationships with brands than ever before; they have more choices than ever before, they can organize themselves into interest groups via social media, and they can openly confront brands via online reviews. The way a consumer reacts after they have completed the checkout process is known as Post-Purchase Behavior . In the era of eCommerce , brands must ensure that customers have a great post-purchase experience. It shows whether their service satisfied the wants and expectations of their customers, whether they will return to the brand in the future, and whether they would suggest the product or service to others, such as friends or family. It is critical to provide a powerful brand experience that matches the specific demands of customers after they have made a purchase in order for them to feel confident and reassured. For each suppor

How is WhatsApp Helping Business Owners in India?

It all comes down to the marketing methods you use to build your firm. Your marketing techniques are completely responsible for the acquisition and retention of customers, be it for a small and medium business . While there is no set approach for you to promote your business, you should keep an eye on new strategies that emerge in the industry and review your strategy on a regular basis. WhatsApp has entered the ranks of prominent social networking platforms in order to assist businesses in growing their consumer base. It is one of the most widely used messaging platform, with over 390 million active users in India. WhatsApp business was created with the goal of allowing small and medium business marketers to reach out to more consumers and users. It allows businesses to communicate directly with their customers by using the WhatsApp business API . Small& Medium business owners may effortlessly communicate with their customers by using the numerous options available in WhatsApp f

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