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Showing posts from March, 2020

HOW CORONAVIRUS IS AFFECTING GLOBAL ECONOMY?

Our Global economy is much more fragile than many of us realise. Looking at the current bloodbath in the Global market this seems very accurate once quoted by Robert Kiyosaki . Never realised that natural disasters or pandemic like this can cause so much of ripple on global systems. Rapid national shutdown in China, EU , US and other developing countries has caused halt in production of products and services taking a toll on the economy. Thousands of people have lost their lives and many are in quarantine. This chain of infection needs to be broken and that seems and should be the priorities of the world. With unprecedented force and speed, a global economy has taken a pause. Quarantines, half-staffed factories and logistical bottlenecks inside China & other countries are affecting the movement of both finished goods & raw materials from these Chinese vendors that supply manufacturers across the globe. Border closure, Flight cancellations and Quarantine has brought t

How proper Courier Dispatch management can bring down overall logistics cost for Enterprises?

Dispatch is a cross-section of giving a fine customer experience and Warehouses to send end consumers a better product or service. Dispatch management is one of the most important divisions under Logistics management. To be a Dispatch manager individual needs to have skills to understand the warehouse operations and also have experience in Customer Delivery Experience management. Dispatch has an overlap with Enterprise system and Logistics carrier partner before it reaches to end consumer.  Enterprise Overlap Dispatch manager is required to have an overview of Orders coming from multiple sources. In the current scenario, where enterprises work on Omni Channel and orders come from Online and Offline channels need to have visibility of their source of Orders. There are different ways of handling these channels as Online customers have different requirements compared to Offline Distribution based customers. Generally, as per our market study, Box packing and branding is done

Why FMD is Important in Logistics & eCommerce ?

If you are unaware of FMD, let me give you a brief. FMD is Digitizing the details of your parcel at the first mile before and during pickup time. If Data is digitized properly at first mile we have seen a very high increase in % of successful delivery, reduced attempts of delivery, higher customer satisfaction and ultimately resulting in higher brand recall and thus purchase.  We have understood that the First mile contributes to the lowest in total logistics cost. Since the First mile is under control of Seller he doesn’t mind doing an extra bit to dispatch the products on time. But in this process, many forget the importance of FMD which can improve their performances. If First-mile digitization is done properly every attempt which delivery agent will do will be highly successful as all required information as in Door number, lane number, Pin codes, Phone number, Invoice value, etc. was captured at the time of pickup. Below are a few errors which happen at first m