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Showing posts with the label Delivery

What is Undelivered Package and How to handle it?

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  In India daily billions of packages reach their respective destination. However few of them remain undelivered because of valid reasons. Have you faced this type of situation where your package didn’t reach its destination? If yes, then read this blog to know the expected reasons behind this and how you can handle this situation. When a package doesn't reach its destination address, it is called an undelivered package. As a sender, you might think that it is a fault by the courier company but in the actual scenario, there can be many valid reasons behind that. Let's discuss those reasons and how you can handle those situations briefly- Wrong Address - One of the most widely common mix-ups a sender does is that they put inappropriate or inaccurate addresses on the bundle. It can be a typing mistake or lack of information however these kinds of little confusion cause an issue with the courier organization when they sort each package depending on their delivery destination. So n...

How proper Courier Dispatch management can bring down overall logistics cost for Enterprises?

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Dispatch is a cross-section of giving a fine customer experience and Warehouses to send end consumers a better product or service. Dispatch management is one of the most important divisions under Logistics management. To be a Dispatch manager individual needs to have skills to understand the warehouse operations and also have experience in Customer Delivery Experience management. Dispatch has an overlap with Enterprise system and Logistics carrier partner before it reaches to end consumer.  Enterprise Overlap Dispatch manager is required to have an overview of Orders coming from multiple sources. In the current scenario, where enterprises work on Omni Channel and orders come from Online and Offline channels need to have visibility of their source of Orders. There are different ways of handling these channels as Online customers have different requirements compared to Offline Distribution based customers. Generally, as per our market study, Box packing and branding is d...

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